FAQs
Where are you based?
Bay Area, California, United States
Shipping Information
~Originals take about 1 week to prepare for shipment to make sure everything is all good to go. You can expect your painting between 1-2 weeks depending on when the piece is purchased and where its intended destination is.
You will receive a shipment notification email with tracking information when your order ships through the email provided at checkout (the email might end up in your junk/spam mail folder), please keep track on the package and be present on the deliver date as we are not responsible for lost, stolen or misplaced packages. You will have access to tracking information that provides you updates when they occur.
Our international shipping fees do not include the destination country’s duty, tax or custom fees. Any applicable duties are not included in the checkout total. ***
Return and Exchange Policy
All sold items are strictly NON REFUNDABLE/RETURNABLE.
Exceptions may be made if a customer receives damages goods and/or receives an incorrect item from us. Please send us an email with proof using the contact form for a replacement or refund of the item you ordered.